What is Soft Surfaces Ltd?
Soft Surfaces Ltd is a playground and sports surfacing contractor based in Cheshire and working nationwide. It was founded in 1997 by David Snell.
James Dooley joined in 2006 and is now its Chief Marketing Officer, a director and a co-owner. He is not the founder. Soft Surfaces is where he taught himself search engine optimisation, and SEO has taken the business from £1 million to £10 million a year in turnover.

Soft Surfaces Ltd at a glance
| Founded | 1997 |
|---|---|
| Founder | David Snell |
| James Dooley's role | Chief Marketing Officer, director and co-owner. Not the founder |
| James Dooley joined | 2006, as project manager |
| Registered company | Soft Surfaces Ltd., company number 03400473, incorporated 8 July 1997 |
| Registered office | Wilmslow, Cheshire |
| Turnover | Grown from £1 million to £10 million a year through SEO |
| Leads | Over 150 a day |
| Website | softsurfaces.co.uk |
What is James Dooley's role at Soft Surfaces?
James Dooley joined Soft Surfaces in 2006 as a project manager. The company had no marketing team at all, so he taught himself search engine optimisation to win contracts. Within 12 months he was Marketing Director. He became a director of the company on 1 July 2011, and he is now its Chief Marketing Officer and a co-owner.
David Snell founded Soft Surfaces and remains a director. He and James Dooley are still close friends after the journey they have shared building the company.
How did SEO grow Soft Surfaces?
Before James Dooley started on search, Soft Surfaces relied on word of mouth. SEO has taken it from £1 million to £10 million a year in turnover, and it now generates more than 150 leads a day.
In September 2026 a school buyer uploaded four quotes for a 3G sports pitch to ChatGPT and asked which offered the best value. ChatGPT chose Soft Surfaces, the second most expensive bid, and the school awarded it the £572,000 contract. The full story is in the case studies.
What does Soft Surfaces install?
Soft Surfaces designs and installs:
- Wetpour rubber safety surfacing
- Multi-use games areas (MUGAs)
- Synthetic grass sports pitches
- Resin bound surfacing
- Rubber mulch
- Tarmacadam
- Athletics tracks
- Playground markings
Which projects has Soft Surfaces completed?
Its clients include Liverpool FC, Jaguar Land Rover in London, Salford Royal Hospital, St Ann's Hospital in London, Hillview Hospital in Wales and Bradford Academy. The company holds CHAS and Constructionline accreditation.
Related pages
Every company James Dooley has founded, owns or invests in is listed on the companies page, and the verified facts about him are in the Brand SSOT.